Apple is trialing a new in-and-out store concept in California as it prepares for an unprecedented annual fall hardware launch cycle set to take place in the era of coronavirus.

Dubbed “Apple Express,” the reimagining of Apple’s brick-and-mortar retail experience centers around online order pickups and Genius Bar appointments.

As seen in photos posted to Twitter by PopVox co-founder and CEO Marci Harris, Apple’s Burlingame store has been transformed into a makeshift hub for express pickups of online orders and one-on-one Genius Bar sessions. Both services are available by appointment only.

A temporary partition erected just inside the store’s glass doors features wood counters, display cases and room for at least four staffers. Store employees are positioned at six-foot intervals along the facade behind what appears to be plexiglass barriers. A two-way speaker system is provided at each window.

Product display cases containing iPhone and iPad accessories, AirPods and other devices separate the service stations, while black dots on the floor indicate where customers should stand in order to stay at a safe distance from other visitors.

While not explicitly noted on store signage, occupancy appears to be limited to one customer at a time per window. Those with appointments are welcomed to queue up outside.

Apple Express
Source: Marci Harris via Twitter

According to Harris, Apple Burlingame is the first store to test the new system.

9to5Mac reported on “Apple Express” without attributing Harris’ tweet on Monday.

Whether Apple plans to expand “Apple Express” to other outlets remains unclear, though the company’s lucrative retail operation has been severely impacted by the ongoing coronavirus pandemic. While stores in some regions have reopened, the situation is more fluid in the U.S., which has yet contain the virus.





READ SOURCE

LEAVE A REPLY

Please enter your comment!
Please enter your name here