Apple released macOS Big Sur 11.2.1 today that fixes a charging issue for some 2016 and 2017 MacBook Pros. The support document details that, for affected models, the battery would not charge past one percent. In addition to the bug fix, Apple is also replacing the batteries of MacBook Pros that still persist with battery issues.
The company says that the issue only affects a small number of MacBook Pro models from 2016 and 2017, and those affected will be unable to get the battery charged higher than one percent. The company says that installing macOS Big Sur 11.2.1 or the macOS Catalina 10.15.7 supplemental update should fix the issue for most customers.
However, for those who continue to experience the problem, Apple is offering to replace the battery for the MacBook Pro free of charge. The company says that the models who need battery replacement will display a battery health status of “Service Recommended.”
The battery health status on these devices will also indicate “Service Recommended.” If the status indicates that your battery is Normal, your battery is not affected by this issue. If your 2016 or 2017 MacBook Pro exhibits these behaviors, contact Apple to get your battery replaced, free of charge. Your computer will be examined prior to service to verify that it is eligible for the free battery replacement.
The full list of MacBook Pro models affected are listed below:
- MacBook Pro (13-inch, 2016, Two Thunderbolt 3 Ports)
- MacBook Pro (13-inch, 2017, Two Thunderbolt 3 Ports)
- MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports)
- MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
- MacBook Pro (15-inch, 2016)
- MacBook Pro (15-inch, 2017)
You can read more about the issue, checking your battery health, and getting your battery replaced at Apple Support.
We may earn a commission for purchases using our links. Learn more.