Under a new five-year contract, Conduent will make various improvements to the public transit systems in Calgary. Starting in 2019, the company will modernize more than 220 legacy ticket vending machines throughout the city to provide riders an enhanced experience using new touch screen displays and to support a roadmap for future payment options.
“Part of our customer commitment is to make our system easy to use,” said Chris Jordan, manager, Service Design, Calgary Transit. “Conduent is helping us to deliver an efficient and effective fare collection system that Calgarians should be proud of.”
Calgary Transit’s existing software will also be upgraded to Conduent’s ATLAS® ticketing system, which will further enhance security without any impacts to riders. The new software is capable of processing all types of user transactions, including deducting fees from a rider’s account balance, recognizing a monthly plan or charging a credit card.
“Calgary Transit is a great partner with a keen eye toward the future,” said Mick Slattery, CEO, Conduent Transportation. “The enhancements we’re making to the systems will open doors to more options for their customers.”
Conduent Transportation is a leading provider of public transportation and mobility solutions – including electronic toll collection, parking management, and advanced transit and safety systems – that offer automated, analytics-based and personalized services for government agencies and their constituents. The company has been helping transportation clients for more than 40 years and operates in 27 countries.
Conduent creates digital platforms and services for businesses and governments to manage millions of interactions every day for those they serve. We are leveraging the power of cloud, mobile and IoT, combined with technologies such as automation, cognitive and blockchain to elevate every constituent interaction, driving modern digital experiences that are more efficient, helpful and satisfying.
Conduent’s differentiated offerings touch millions of lives every day, including two-thirds of all insured patients in the U.S. and nearly nine million people who travel through toll systems daily. Whether it’s digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning – Conduent serves a majority of the Fortune 100 companies and more than 500 government entities. Learn more at www.conduent.com.
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Conduent is a trademark of Conduent Incorporated in the United States and/or other countries.
SOURCE Conduent Incorporated