Friday, November 26, 2021

Google Cloud wants to up your business AI with Bot-in-a-Box

As more consumers are now sending messages to interact with businesses online, Google Cloud has introduced AI-powered Business Messages to make it easier for both small and large businesses to respond to customer requests.

Over the last two years, the search giant has seen a significant uptick in the number of people using messages to connect with businesses to check their hours of operation, verify if an item is in stock, scheduling a pick-up and more.


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