Microsoft Teams is one of the most prominent video conferencing platforms for businesses in today’s age of the pandemic. It offers updated features as well as the ability to change your background as well as make use of Microsoft’s new together mode.

As you use Teams, you might want to block certain groups and users that are not related to your department to keep the chat clean. Additionally, you can also block malicious users and spam users for a cleaner digital working environment. Let’s take a look at how you can block users in Microsoft Teams.

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How to block and unblock a contact in Teams

Whether you are a mobile user or a desktop user, you can easily block a contact in Microsoft Teams. Let’s take a look at the procedure depending on the platform that you are currently using.

How to block on Android

Open Microsoft Teams and tap on ‘Chat’ at the bottom.

Now tap and hold the chat/contact you wish to block.

Tap on ‘Block’.

How to Unblock on Android

Open Microsoft Teams on your device and tap on the menu icon in the top left corner.

Now tap on ‘Settings’.

Select ‘People’ on the Settings page.

Now tap on ‘Blocked Contacts’.

You will now see a list of all the contacts that have been blocked with your current Microsoft Teams account. Tap on the contact that you wish to unblock from Teams to get started.

Finally tap on ‘Unblock Contact’.

How to block on iPhone and iPad

Open the Teams app on your device and tap on ‘Chat’ at the bottom of your screen.

Now tap the chat/contact you wish to block.

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Tap the contact’s name on the top of your screen.

Tap on the name again.

Finally select ‘Block Contact’.

How to unblock on iPhone and iPad

Launch Microsoft Teams and tap on the menu icon.

Select and open ‘Settings’.

Now tap on ‘People’.

Select ‘Blocked Contacts’.

Tap on the contact that you wish to unblock from Teams.

Now tap on ‘Unblock contact’.

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How to block and unblock on PC and Mac

Unfortunately, you can not block users on a desktop in Microsoft Teams just yet. Microsoft Teams for desktops is currently only available for work use and not personal use. Microsoft Team’s policies allow you only to block users on your personal account.

Hence, as you can use only workplace accounts in the desktop app and web app, you will be unable to block users when using your desktop system for now. Keep in mind that mobile users can also only block users on their personal accounts.

Microsoft Teams disables the ability to block users when using a workplace account to maintain transparency and avoid misuse of this feature. Employees are known to ignore or miss out on important updates due to the ability to block users.

Additionally, it has also led to accidental blocks that also prevent users in the organization from accessing vital information. Hence the ability to block users has been disabled for all users with a workplace account.

You can however still mute and hide users if you are using a workplace account. This should keep them out of your chat section and avoid any future notifications that might disturb or interrupt your workflow. Let’s take a look at how you can hide/mute users in Teams when using a workplace account.

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Related: How to schedule a Microsoft Teams meeting

How to hide/mute a user in Teams

On PC and Mac

Launch the Microsoft Teams’ desktop app and click on ‘Chat’ in the left sidebar.

Now hover over the contact that you wish to mute/hide and click on the ‘3-dot’ menu icon.

Select ‘Mute’ or ‘Hide’ depending on your preference.

On Android

Launch Teams on your device and tap on ‘Chat’ at the bottom of your screen.

Now tap and hold the contact/chat that you wish to hide or mute depending on your preference.

Tap ‘Hide’ or ‘Mute’.

On iPhone and iPad

Launch the Microsoft Teams app on your device and tap on ‘Chat’ at the bottom of your screen.

Now find the contact that you wish to mute or hide and swipe left on it.

Tap on ‘More’.

Now select ‘Mute’ or ‘Hide’ depending on your preference.

Related: How to add and use OneNote in Microsoft Teams

How to delete a contact

Unfortunately, there is no way to delete a contact in Microsoft Teams. However, if you are using the mobile app then Microsoft uses your device’s contacts to sync up with your contacts in Teams. You can simply delete the contact from your device and it should be removed from your contact list in Teams on the next sync.

Additionally, you can simply hide the contact using the guide above to ensure that you do not see the chat or the contact again. Desktop users will also need to hide the chats/contacts as deleting is unavailable for workplace accounts.

This helps your organization maintain all chats and their data which can come in handy in case of a security breach in the future.

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I don’t see the Block option in Microsoft Teams

If the block option is unavailable to you then it is likely because you are using a workplace account or the account associated with the organization. In order to maintain transparency, Microsoft does not offer you the ability to block contacts when using your workplace accounts.

This helps the organization keep records of all the conversations and use them in the future in case of a security breach or worse. When using a workplace account your only option is to mute and hide a contact. You can use the guide above to easily mute and hide contacts in Microsoft Teams.

Related: How to Disable Unmute for Participants in Microsoft Teams Using Hard Mute

Blocking messages from all unknown senders

Microsoft Teams automatically blocks messages from all unknown senders. However, these messages will show up in your chat section. You can then either choose to unblock the sender or simply hide the chat if you do not wish to converse with the particular contact. Once hidden, you will not be shown subsequent messages from the concerned contact.

We hope this guide helped you easily block contacts in Microsoft Teams. If you have any more questions for us, feel free to reach out using the comments section below.

Related: How to download and set up Microsoft Teams free



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