Nintendo recently rolled out a new Nintendo Switch Concierge service to help new Switch owners. It’s a no-cost pilot program where people can virtually meet one-on-one with a Nintendo representative to “ask questions, get answers, and learn more about everything your Nintendo Switch system has to offer.” You can ask serious account questions or even get advice on the best Nintendo Switch games to play next. But how do you use this service? Don’t worry. We’re here to help.

How to use the Nintendo Switch Concierge service

  1. Go to Nintendo.com/nintendo-switch-concierge.
  2. Scroll down until you see the Nintendo Switch Concierge box.

    Nintendo Switch Concierge WebsiteNintendo Switch Concierge BoxSource: iMore

  3. Click a topic that you’d like assistance with.
  4. Select a date and time to interact with an Nintendo representative.

    Nintendo Switch Concierge Select TopicNintendo Switch Concierge Date And TimeSource: iMore

  5. Type in your name and email address.
  6. Answer the questions in the following fields.

    Nintendo Switch Concierge Name And EmailNintendo Switch Concierge Question BoxesSource: iMore

  7. When everything is filled out, select Book.
  8. Check your email for a confirmation from NintendoSwitchConcierge@noa.nintendo.com

    Nintendo Switch Concierge Book ButtonNintendo Switch Concierge Check EmailSource: iMore

Figuring out everything you can do on your new console can be pretty tricky. It’s nice that Nintendo is offering this service to make things that much easier.

Additional Equipment

These are some of the best Switch accessories, and I’ve found that they greatly improve my Switch gaming sessions. See if anything catches your eye.


Nintendo Switch Pro Controller

Switch Pro Controller
($60 at Best Buy)

Joy-Cons are versatile, but they don’t feel great in a lot of adult hands. If you’re looking for a more traditional gamepad, you can’t go wrong with the Pro Controller. It has an ergonomic design, supports motion controls, allows you to scan amiibo, and offers HD rumble.


Hori compact playstand for Nintendo Switch

Hori Compact Playstand
($13 at Amazon)

If you think you’ll be playing your Switch in tabletop mode, you’ll definitely want to invest in a playstand. They’re sturdier than the kickstand on the back of the Switch and raise the screen a little higher making it easier for multiplayer sessions.


SanDisk 128GB microSD card

SanDisk 128GB micoSD Card
($32 at Best Buy)

Give your Nintendo Switch more space with a reliable memory card. That way you are less likely to run out of room while playing your favorite games.





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