Wednesday, June 19, 2024

From chatterbox to archive: Google’s Gemini chatbot will hold on to your conversations for years

If you were thinking of sharing your deepest, darkest secrets with Google’s freshly-rebranded family of generative AI apps, Gemini, just keep in mind that someone else might also see them. Google has made this explicitly clear in a lengthy Gemini support document where it elaborates on its data collection practices for Gemini chatbot apps across platforms like Android and iOS, as well as directly in-browser.

Google explained that it’s standard practice for human annotators to read, label, and process conversations that users have with Gemini. This information and data are used to improve Gemini to make it perform better in future conversations with users. It does clarify that conversations are “disconnected” from specific Google accounts before being seen by reviewers, but also that they’re stored for up to three years, with “related data” like user devices and languages as well as location. According to TechCrunch, Google doesn’t make it clear if these are in-house annotators or outsourced from elsewhere. 


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