What you need to know
- Helldivers 2, Arrowhead Game Studios’ new third-person PvE co-op shooter, has been an explosive success on PS5 and PC.
- The game broke a record for PlayStation Studios publishing by reaching 150,000 concurrent Steam players on its opening weekend, and has continued to grow since then.
- Notably, Helldivers 2 has surpassed the all-time concurrent player records of several big games like Starfield, Destiny 2, and Halo Infinite, among others.
- Now, this weekend, its fans are experiencing ongoing server capacity issues that are preventing many from playing the game. Thankfully, Arrowhead is aware of the problem and is working hard to fix it.
- Update: Arrowhead says that it’s capped Helldivers 2’s servers to 450,000 concurrent players in order to help improve server stability, and “will continue to work with our partners to get the ceiling raised.”
Update 2/17/24 at 6:00 p.m. PT / 9:00 p.m. ET: Developer Arrowhead has offered an update in Helldivers 2’s Discord server, explaining that a concurrent player spike caused mission rewards to fail and led to match and server disconnects. The studio is working to resolve these problems as well as the ongoing capacity issue, and has capped the servers at 450,000 concurrent players in order to help keep the servers stable.
“Our team is working around the clock to solve these issues. While we’ve been able to mitigate some of the causes, we are still struggling to keep up with the scaling that is needed to accommodate all our Helldivers,” wrote Arrowhead’s Community & Support team. “Therefore we’ve had to cap our concurrent players to around 450,000 to further improve server stability. We will continue to work with our partners to get the ceiling raised.”
The developer also says that anyone experiencing progression-related problems should close the game and log back into it “to sync back up” with the servers.
To say that Arrowhead Game Studios’ new third-person PvE co-op shooter Helldivers 2 has been doing numbers would be an understatement. Shortly after its launch on February 8, the game broke a record for PlayStation Studios publishing by reaching over 150,000 concurrent players on Steam, and this week, it routinely got close to or past the 200,000 mark in the evenings. Now, this weekend, it’s reached a new peak of 333,827 players — a record that puts it higher on the Steam charts than games like Starfield (330,723) and Destiny 2 (316,750), as well as Halo Infinite (272,586).
The rapid, dramatic, and escalating success of Helldivers 2 (tracked with SteamDB) has been incredible to see, but unfortunately, it’s led to a big issue with server capacity. Right now, many aspiring Super Earth space marines are being met with a “Servers at capacity. Please try again later” error at the game’s title screen, and the only way to get around it is to wait patiently. Thankfully, Arrowhead is aware of the problem and is working hard to expand its servers.
“Despite our best efforts to increase server capacity to accommodate all of you who want to dive for Freedom, we are experiencing capacity issues,” wrote the studio in an update on X (Twitter). “We are once more working without delay to improve the issue and we hope to have a fix in place as soon as possible.”
Helldivers 2 also ran into server trouble during its record-breaking launch weekend, though those bugs and launch issues were mostly stability-related. Luckily, the game was, afterwards, generally quite stable for most of this week aside from some glitches that caused players to not earn rewards from finished missions.
Notably, to compensate, Arrowhead has increased Helldivers 2’s XP and Requisition rewards by 50% this weekend. Ironically, this — along with the natural growth that comes with a viral new game — is driving many to spread democracy across the galaxy right now, ultimately resulting in the ongoing capacity problems.
As I wait to get into the game myself, I’ll be pouring myself something cold and raising that glass to Arrowhead’s tireless work. CEO Johan Pilestedt said earlier this week that he’s “completely exhausted by the success,” and “so is the team,” though they’re obviously also very pleased by it. The developer was hopeful things would be smoother this weekend, but sadly, the suffering from success continues.
“And now, standing on the threshold of the weekend, with fingers crossed staring intently at the CCU graph and the icons for the various subsystems glowing with a vibrant green ‘OK,'” Pilestedt said on Thursday. “Last weekend, a lot of them were in bright red ‘NOT OK.'”
Unfortunately, those crimson warnings are alight once more. Hopefully the studio will resolve the situation soon and its developers can get some hard-earned rest.
Helldivers 2 is available now for $39.99 on both PS5 and PC, and so far, it’s one of the best PC games of the year. Notably, the game also supports cross-platform play between PS5 and PC.
