Saturday, July 13, 2024

Wix and Meta are giving your business a centralized hub for customer interactions

Wix (opens in new tab) has expanded integrations with WhatsApp, Instagram and Messenger, meaning its users can now connect their business accounts directly into a single location.

With the expanded social integrations, Wix Inbox users will now receive streamlined communication to one inbox and can reply to all customer messages straight from the Wix dashboard. 

Available now, Wix Inbox is a CRM (opens in new tab) messaging tool that allows users to view and respond to messages from many different channels including Wix Chat on the Wix website, email, SMS and now, WhatsApp, Instagram and Messenger business pages. 

Wix Inbox

(Image credit: Wix)

Centralized communication 


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